Ask what connectivity is included and who provides technical support. A building having Wi-Fi does not tell you whether it works reliably in a particular apartment.
What to clarify
Clarify charges, setup, equipment, and whether residents can use their own provider. Do not share account passwords casually during setup.
A practical next step
Confirm the service in the offered apartment and plan how calls will work on arrival day.
Questions to take with you
- Is internet included?
- Who handles setup problems?
- Can I keep my phone number?
Turn answers into a next step
After your conversation, record what was confirmed, what still needs an answer, and who will follow up. Keep sensitive records in the appropriate private channel. These planning questions help organize a conversation; they do not replace a provider assessment or professional advice.
Further reading
These resources provide additional context. Our planning prompts are original editorial guidance, not quotations. Program details, prices, and availability can change. Read our editorial policy.