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Questions to ask a senior move manager

A practical plan for before, during, and after the move.

Ask what the service includes, who performs the work, and how fees are calculated. Sorting, packing, transport, setup, and disposal may be separate services.

What to clarify

Verify insurance, references, handling of valuables, and procedures for changes or damage. Do not assume a referral means the service has been fully vetted.

A practical next step

Request a written scope and estimate before committing. Clarify who can authorize extra work.

Questions to take with you

  • What is included?
  • Who authorizes added charges?
  • How are losses or damage addressed?

Turn answers into a next step

After your conversation, record what was confirmed, what still needs an answer, and who will follow up. Keep sensitive records in the appropriate private channel. These planning questions help organize a conversation; they do not replace a provider assessment or professional advice.

Further reading

NY Connects

These resources provide additional context. Our planning prompts are original editorial guidance, not quotations. Program details, prices, and availability can change. Read our editorial policy.

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